Frequently asked questions
Everything you need to know about downloading, installing and securing Telegram on your devices.
How do I download and install Telegram on Windows?+
Open the Download page, choose the Windows build and run the downloaded setup .exe. Follow the installer, then launch Telegram and sign in with your phone number to sync your chats to your PC.
Is Telegram safe and secure to use?+
Yes. All Telegram chats are protected in transit, and Secret Chats add end-to-end encryption with self-destruct timers and device-only storage. You can also enable two-step verification for an extra layer of account protection.
How can I update Telegram to the latest version?+
Desktop apps update automatically, but you can always download the newest build from the Download page and install it over the existing one. On Android and iOS, updates are delivered through the store where you installed the app.
Which operating systems does Telegram support?+
Telegram runs on Windows 10/11, macOS 10.13 or later, most Linux distributions, Android 5.0 and up, and iOS 12.0 and up. There is also Telegram Web that works in any modern browser.
Do I need a phone number to use Telegram?+
Yes, a phone number is used to create and verify your account. Once registered you can set a public username so other people can contact you without ever seeing your number.
Can I use the same Telegram account on multiple devices?+
Absolutely. Telegram stores your messages in the cloud, so you can be signed in on your phone, desktop and the web at the same time with everything kept perfectly in sync.
Why is my Telegram download not working?+
Check that you have a stable internet connection and enough free disk space, and make sure your browser is not blocking the file. If a download stalls, retry from the Download page or switch to another network before trying again.
How large can files sent through Telegram be?+
You can send documents, photos, videos and archives up to 2 GB per file with unlimited cloud storage, so your media is never compressed and stays available across devices.